Terms and Conditions. Contact Us with any questions as we are here to help Terms and Conditions
Your Billing statement will show the charge by Frank Bee Uniforms, Teamuniform.com is our website.
and located at Marshall Ct, Somers NY 10589
Custom order will be billed upon receipt and are non returnable
Return Policy: All return requests must have an RMA number. Returns
sent in without an RMA number will be refused. To obtain a obtain an RMA
number. Customer must request RMA number within 14 days effective from
date of delivery of order to you. Customer must print RMA number on
outside of shipping box and ship package back to us within 14 days of
receiving RMA number. All returns after 14 days are subject to a 15%
restocking fee without exception. All returns for defective merchandise
will be made for the same item.
Item(s) being returned must be returned in original packaging and in
original condition along with a copy of the original invoice. Products
showing wear, abuse, alteration or breakage, whether accidental or
intentional, can not be accepted back even if within the 14 day period.
Clothing items which are washed worn or altered may not be returned.
Undergarments, swimwear and personal items, may not be returned. Items
which would be considered formal wear, costume, or for theatrical
production may not be returned or exchanged. Graduation regalia is
non-returnable nor exchangeable. Unless previously granted and at the
discretion of company depending on the reason for return. This would
normally be an agreement arranged prior to delivery.
Return shipping is the responsibility of the customer. Refund of return
shipping cost may be requested. Refund requests are reviewed on an
individual basis at the time of processing and are granted at the
discretion of company depending on the reason for return.
Only UPS Standard or USPS Parcel Post costs will be refunded if
approved. All express shipping fees are at the discretion of the
customer and will not be refunded. For your protection, we recommend
that you send merchandise back via UPS or USPS Insured Mail. Please make
sure to provide protection against breakage during shipping by using
Styrofoam, newspapers or other cushioning packing material. Certain
items including but not limited to razors, shavers, dental care, hair
care or edibles (food and drink products) cannot be returned once used
due to health concerns. Refunds are given by the same method that the
order was paid. Returns sent back without request for either refund or
exchange will be treated as an exchange for the same product. Please
allow 7-10 days after delivery of your return to our facility for
refunds and exchanges to be processed.
To receive an order on time
For live help Click Chat: button located on top of every page
We welcome quote requests for bulk orders and purchase orders.
Most of our products have quantity pricing here online, i.e.; 12 or
more=discount price etc. However If you need a quote for a purchase order or have a large order and would like to know about special pricing,
Call us at 718-823-9475 or, fill out the online form and we will get right back with
Click Here for our online form to request a quote
We do check our email messages 24/7, but do please allow up to 24 hours for
an emergency response during non-business days and holidays